The Mana Lounge will buy your card collections. Bring them in and we'll offer cash or store credit (store credit is 30% bonus value!). You can even get a free estimate with our online trade-in tool right now! Sometimes this tool is referred to as a buylist tool!
We are currently accepting cards from the following Trading Card Games:
- Magic: the Gathering
- Pokemon Trading Card Game
- Digimon Card Game
If you don't want to use the online trade-in tool then you can drop the cards off in-store for us to process them for you. This is the easiest way for you, but it does take more time for us to process the trade-in.
When we process trade-ins this way, most are typically completed within 1-2 business days. Please note if you submit over 100 cards, your trade-in may take a few extra business days to process.
The fastest way for you to trade in cards is to complete the online buylist, where you fill out the cards and their conditions before dropping them off. The Mana Lounge strictly follows the TCG Player guide to card conditioning so there's no guesswork to determine the condition of trading cards.
New to card conditioning? Don't worry, you can view the basics here.
For more information about the TCG card conditioning guide, please refer to the card conditioning standards which you can read here for free.
These trade-ins are typically completed within the same business day, and have the option for a priority rush! Please note: if the cards are not in the same order as the online trade-in tool has them listed there will be more time required to process your trade.
If you aren't comfortable conditioning your cards, or if you don't want to, we will do it for you, however, it will take more time to process your trade. The more cards we need to diligently condition, the longer it will take to process your trade-in.
If you know you want your trade-in completed before a specific date, we strongly encourage dropping your trade-in off in advance. This will give us enough time to handle your collection and discuss with you any changes in the value you're expecting!
It's very popular to use store credit for new releases, but new releases are the busiest time for our team! Please submit your buylist approximately 4 days in advance of a release, and drop your cards off approximately 2 days before a release!
Questions about the Cards:
What types of cards do you refuse?
Cards may be refused if the damage is too extreme to be usable, or if there are foul odors attached to the cards. Please note that extremely collectible cards (rare alternate art versions) may be rejected if the card is Moderately Played or worse due to the desire to collect Near Mint versions of these cards.
Additionally, cards are not accepted until one week after their release.
We do not accept:
- Mini Cards
- Art Cards
- Oversized / Jumbo Cards
- Display (Thick stock) Cards
- Most Tokens
What card conditions do you accept?
We accept Near Mint, Lightly Played, Moderately Played, and Heavily Played cards.
Note: The card must still be legal for use in tournaments when sleeved for us to accept Damaged cards. This is commonly referred to as "Sleeve Playable."
Some cards are only valuable as collector pieces, with these cards they must be Near Mint or Lightly Played in order to be accepted.
If you don’t like the adjusted payout, we can return the cards to you at your expense.
Questions about handling buylists & collections:
How long does it take to process my submission with an online trade-in list?
Most are done within 24 hours after we receive the cards. If you send over 200 cards or report conditions incorrectly, it might take a bit longer, typically a couple of business days.
How long does it take to process a collection which is dropped off without an estimate?
These will vary based on the size of your collection. A large collection of 1000 cards will typically take 3-6 business days.
When I drop off a collection, what if I don’t like the total for my cards?
We’ll be happy to send your cards back to you for a nominal shipping fee or have you come pick them up at the shop. However, all appraisals are final offer.
What if I want a breakdown of the cards?
Unfortunately, due to time constraints and a high volume of incoming buylists, we cannot make a manifest of individual buy prices available to customers who use the easy-buy service. If this is something you would like, we encourage you to submit your cards through the regular buy-list function.
Can I get paid before submitting my cards?
No, we only pay after we receive and process your cards.
Can I get my cards back?
No, once the buylist has been approved and your cards have been sent to us, we cannot return the submission. However, cards can be returned if the payout needs to be modified after it has been processed. Please note that you are responsible for the shipping cost to return your cards.
I submitted the buylist as a cash buylist, can I get store credit instead?
Yes, just message us before you drop the cards off if you want to switch your payout method.
I submitted the buylist as a store credit buylist, can I get cash instead?
Yes, just message us before you drop the cards off if you want to switch your payout method.
Questions about shipping buylists:
Who pays for shipping?
You are responsible for shipping costs.
How long do I have to send my cards?
Your cards must arrive within 14 days. After that, we can’t guarantee the trade value and might adjust it. Don't worry though, late submissions with lowered payouts can be returned to you at your expense if you don't like the total value.
Still have questions? Reach out to us! Read the options below and ask us your questions, we’ll let you know the answer!
Getting in touch with us is easy!
If you have any more questions or reservations with trading your cards to us do not hesitate to reach out to us. We are happy to talk it over with you and go through the process with you.
Reach out to us by phone, email, or visit us in person!
Call us!
You can call the store anytime we are open @ 1 (519) 434-8822
Any associate can walk you through ways for you to trade your cards in, but if you need a specialist you can ask for Kyle, Mitch or Alex, Monday to Friday, before 4 pm.
Email us!
You can email the trade in team: trades@manalounge.ca
This is the best way to reach us if you have any questions regarding specific cards. Along with your message to us please include any relevant pictures of your cards or collection. We'll look over the pictures as best we can and get back to you.
Facebook us!
Similar to email, you can message us on our facebook page @ https://www.facebook.com/themanalounge/
From here you can chat with us directly, this offers you a casual way to quickly discuss any questions you may have, and just like with email you can upload any pictures of your cards that you have questions about.
Visit us!
Our doors are open 11 am to 9 pm Monday to Saturday and 11 am to 6 pm on Sunday. No matter what day works for you, come on down with your cards and we will go over our trade in process with you in person!
Our address is:
256 Dundas St.
London, On
N6A 1H3
